Privacy Policy

Privacy Policy
This privacy policy explains how Flo and Glo collects and uses personal data when you use our website.
Our Contact
Flo and Glo collects the following data:
* Personal identification information (name, email address, phone number, etc.)
How Do We Collect Your Data?
You directly provide Flo and Glo with most of the data we collect. We collect and process data when you:
* Register online or place an order for any of our products or services
* Voluntarily complete a customer survey or provide feedback via message boards or email
* Use or view our website through your browser’s cookies
How Will We Use Your Data?
We collect your data so that we can:
* Process your order and manage your account
* Email you with special offers on products and services we think you’ll love
* Improve future product offerings and your overall experience
How Do We Store Your Data?
We securely store your personal data:
* As long as you have provided consent, until that consent is withdrawn
* As needed to fulfill a contract, for the duration of that relationship or legal retention periods
* Based on legitimate interests, unless outweighed by your right to erasure
Marketing
We only collect personal data for marketing if you provide it voluntarily—for example, during registration or when subscribing to a newsletter.
We will use your data for the following purposes only if you've given your explicit consent:
* Sending newsletters, promotional mailings, or blog updates
* Providing access to purchased content or personalized product recommendations
You can unsubscribe at any time either by:
* Clicking the Unsubscribe link in any marketing email
* Contacting us at info@floandglo.com
You may also be asked for additional consent when it comes to customer service communications or customized product offerings.
If you’ve opted in to marketing, you can opt out at any time. We respect your right to stop receiving marketing materials whenever you choose.
Your Data Protection Rights
You are entitled to the following:
* Right to access – Request copies of your personal data (a small fee may apply)
* Right to rectification – Ask us to correct or complete inaccurate or incomplete information
* Right to erasure – Request the deletion of your personal data under certain conditions
* Right to restrict processing – Ask us to limit processing of your data under certain circumstances
* Right to object to processing – Object to the processing of your data, under certain conditions
To exercise any of these rights, contact us at: info@floandglo.com
We will respond within one month.
Shopify
Our store is powered by Shopify Inc., which provides the e-commerce platform that allows us to sell products and services.
Your data is stored securely through Shopify’s systems. Payment data is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS) and stored only as long as necessary to complete the transaction.
For more information, please see Shopify’s:
* Terms of Service
* Privacy Policy
Cookies
Cookies are small text files placed on your device to gather visitor behavior data. This helps us improve your browsing experience.
We use cookies to:
* Keep you signed in
* Understand how you interact with our site
Types of cookies we use:
* Functionality cookies – Remember preferences such as language or location
* Advertising cookies – Track browsing activity to personalize advertising content
Some data may be shared with third-party advertising partners.
You can manage or disable cookies via your browser settings. Learn more at allaboutcookies.org.
Cookies we use include:
* _session_id – Stores session info (referrer, landing page, etc.)
* _shopify_visit – Tracks number of visits
* _shopify_uniq – Counts customer visits
* cart – Stores your shopping cart contents
* _secure_session_id, storefront_digest – Manage session security and access
* PREF – Google cookie that tracks visitor origins
External Websites
Our website may contain links to other websites. This privacy policy applies only to Flo and Glo, so we encourage you to read the privacy policies of any linked websites.
Social Media
Facebook
We use Facebook plugins on our site. When visiting a page containing a Facebook plugin, a connection is made to Facebook’s servers, which may collect data like your IP address—even if you’re not logged in or have no Facebook account.
For details on how Facebook handles your data, visit: facebook.com/about/privacy
To block Facebook plugins, browser add-ons like Facebook Blocker are available at webgraph.com/resources/facebookblocker
Instagram
We also feature Instagram integration. If you're logged in to Instagram while visiting our site, your visit may be linked to your Instagram account.
More info: Instagram’s Privacy Policy
To avoid this, log out of Instagram before visiting our site.
Changes to This Policy
We review and update our privacy policy regularly. This version was last updated on September 2, 2019.
Contact Us
For any questions regarding this policy or your personal data, contact us at:
Email: support@floandglo.com